Mazzaneh Privacy Policy

This Privacy Policy explains how Mazzaneh (“we,” “us,” or “the Owner”) collects, uses, discloses, and protects your information when you use our website, mobile application, and other online services (collectively, the “Services”). Your privacy, especially within Mazzaneh’s innovative and revenue-generating ecosystem, is of paramount importance to us.

By accessing or using our Services, you agree to the collection, use, disclosure, and processing of your information in accordance with this Privacy Policy. Please read this document carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information Mazzaneh Collects

We collect various types of information to provide and improve our Services, ensure ecosystem integrity, and combat fraud. This information falls into three main categories:

a) Information You Directly Provide to Mazzaneh:

  • Account Information: When you register for an account, we collect information such as your name, email address, phone number, password, and date of birth. For businesses, we also collect details like business name, business type, physical address, and representative contact information.
  • Profile Information: You may choose to add additional information to your profile, such as a profile picture, location, interests, skills, professional background, educational details, and links to social media. This information helps us tailor campaigns and communications.
  • Financial and Payment Information: If you use our earning features (e.g., participating in MazzanehBoard campaigns or following businesses) or paid services (e.g., charging ad budgets, dedicated admin subscriptions, or Mazzaneh Broker transactions), we collect information related to your bank account, credit/debit card details, and payment specifics. This information is essential for processing payments and distributing your earnings or business payouts.
  • User-Generated Content: Any content you upload, post, or publish on our Services, including comments, messages, images, videos, and data related to your participation in MazzanehBoard campaigns and other contests.
  • Communications: Records of your communications with the Mazzaneh team (via customer support, email, or in-app messages) and your communications with other users or businesses through our platform (e.g., chats or direct messages on MazzanehGram).
  • Identity Verification and Fraud Prevention Information: To enable withdrawals, combat fraud, and ensure the credibility of users for businesses, we may request information such as copies of identification documents (e.g., national ID card, driver’s license) and biometric information (if necessary and with your explicit consent). This information is crucial for verifying real identity and preventing the creation of multiple accounts by a single individual.

b) Information Mazzaneh Collects Automatically:

  • Device and Usage Information: We collect information about the device you use to access our Services (e.g., device type, operating system, unique device identifiers, language settings, mobile network information) and how you use our Services. This includes date and time of access, pages viewed, features used (e.g., daily follow limits, campaign participation), and your interactions with content and advertisements (e.g., clicks on banners or pay-per-click ads).
  • Location Data: With your consent, we may collect precise location information from your device to provide location-based features (like Mazzaneh Radar or localized targeted ads). Otherwise, we may infer your approximate location from your IP address.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your Browse activities, recognize you, and store your preferences. This helps us personalize your experience, display relevant ads, and analyze our Service performance.
  • Log Information: Our servers automatically collect certain information, such as IP address, browser type, referring/exit pages, and date/time stamps.
  • Ad Interaction Data: Information about your interaction with advertisements (e.g., clicks, impressions, conversions) both within our Services and on third-party partner websites.

c) Information Mazzaneh Collects from Third-Party Sources:

  • Third-Party Platforms: If you register through a third-party platform (such as Google or Facebook), we receive certain profile information from that platform, such as your name, email address, and profile picture.
  • Business Partners: We may receive information from our business partners (e.g., payment processors or data analytics providers) that helps us improve our Services or provide more relevant advertising.
  • Public Sources: We may collect information from publicly available sources (e.g., public databases or government records).

2. How Mazzaneh Uses Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining Services: To create and manage your account, process transactions, and deliver Mazzaneh’s core features and functionalities, including activating your initial $2,000 wallet balance and managing the 10-digit code system for withdrawals.
  • Personalizing User Experience: To tailor content, offers, and targeted MazzanehBoard campaigns and pay-per-click advertisements to your interests and location.
  • Improving Services: To analyze how you use our Services, identify trends, troubleshoot issues, and develop new features and products (e.g., optimizing MazzanehGram or Mazzaneh Radar).
  • Communicating with You: To send you account-related updates, notifications (including earnings status and received codes), newsletters, promotional offers, and to respond to your inquiries and questions.
  • Targeting Advertising and Lead Generation: To display relevant advertisements and measure the effectiveness of advertising campaigns. This includes showing business ads to targeted users and providing qualified leads through “Get Quote” and Mazzaneh Radar requests.
  • Data Analysis and Reporting: To generate statistical reports and data insights (such as Deep Data Analysis for businesses) that help businesses grow and optimize their operations.
  • Security and Fraud Prevention: To verify identity (during withdrawal and real identity verification), identify and prevent fraudulent activities, misuse, and violations of our Terms of Service and applicable laws. This includes monitoring daily activity limits and mandatory purchase verification from businesses.
  • Complying with Legal Requirements: To comply with applicable laws, regulations, legal processes, and governmental requests in Germany and other relevant jurisdictions (such as GDPR).
  • Strengthening the Ecosystem and Revenue Model: To manage and process the 20% commission upon user withdrawals, ensuring the proper functioning of the earning system and Mazzaneh Broker facilitation.

3. How Mazzaneh Shares and Discloses Your Information

We share or disclose your information under the following circumstances:

  • Strict User Privacy for Normal Users:
    • No normal user’s profile information, including their profile picture, is visible to any other person, including other users or businesses.
    • Mazzaneh strictly does not provide personally identifiable information (such as full name, phone number, or email address) of normal users to businesses or any other third parties, unless the user explicitly and actively chooses to share this information for a specific service (e.g., filling out a “Get Quote” request form or engaging in direct chat with a business).
  • Sharing Information with Businesses (Advertisers and Vendors) for Targeting and Performance: We present users to businesses using a unique, anonymous identification code (e.g., “User #2323”) along with their general characteristics and interests (e.g., gender, age range, general interests in specific categories). This information helps businesses target their campaigns (like MazzanehBoard campaigns or Pay-Per-Click ads) without revealing your real identity.
  • Anonymous/Aggregated Data: We share anonymized or aggregated usage and demographic information with businesses to help them understand their campaign performance and improve the effectiveness of their advertising. This information does not include any personal identifiers that could link back to you.
  • Information Required for Services: In cases where you directly interact with a business (e.g., through a “Get Quote” or Mazzaneh Radar request, or participation in Following/MazzanehBoard campaigns), the necessary information for that interaction (such as details of your request or activity) will be shared with that specific business. This sharing is crucial for providing valid leads and ensuring businesses receive refunds if users provide inaccurate information.
  • With Third-Party Service Providers: We work with third-party service providers who help us perform specific functions, such as payment processing, web hosting, data analytics, marketing, and customer service. These parties only have access to your information to the extent necessary to perform their services and are obligated to protect your information.
  • For Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the involved parties as part of that transaction.
  • For Legal Protection and Compliance: We may disclose your information if we believe it’s necessary to (a) comply with applicable laws or legal processes (including requests from German or EU authorities), (b) respond to legal requests, (c) enforce our Terms of Service, or (d) protect the rights, privacy, safety, or property of Mazzaneh, our users, or the general public.
  • With Your Consent: We may disclose your information for other purposes with your explicit consent.
  • Non-Identifiable Information: We may share information that cannot reasonably be used to identify you (such as aggregated or anonymized data) for any purpose without restriction.

4. Your Choices Regarding Your Information

You have controls over your information:

  • Access and Update Profile Information: You can view and edit your profile information at any time through your account settings.
  • Unsubscribe from Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in our marketing emails.
  • Cookie Settings: You can modify your browser settings to decline cookies or to alert you when cookies are being sent. However, please note that some features of the Services may not function correctly.
  • Location Settings: You can enable or disable the collection of location information in your device settings.
  • Account Deletion: If you wish to delete your account, please contact our customer support. Please note that some information (such as transaction records and identity verification data) may be retained for a limited period after account deletion for legal, security, or business purposes.

5. Security of Your Information at Mazzaneh

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and multi-factor identity verification systems (including the 10-digit code mechanism for withdrawals) and advanced fraud detection tools. However, no security system is 100% impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for protecting your password and access to your devices.

6. Children’s Privacy

Mazzaneh’s Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information.

7. Links to Third-Party Websites

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party website or service. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page or by direct notification (e.g., via email or in-app notification). We recommend you review this Privacy Policy periodically for any changes. Changes are effective from the “Last Updated” date at the top of this document.

9. Contact Mazzaneh

If you have any questions or concerns about this Privacy Policy, please contact us: